TeXmacs window is very small and I get a system message that "TeXmacsQt Windows has stopped working"

I tried running the TeXmacs(TeXmacs-1.99.9-installer or TeXmacs-1.99.11-installer ) on Windows 10,
but it showed me an error. TeXmacs window is very small and I get a system message that “TeXmacsQt Windows has stopped working”.
In my another PC (also windows 10), TeXmacs works well.
could anyone help me?
Snipaste_2019-10-22_20-22-29
Best

You may try the installer provided by slowphil:

Thanks. I solved the problem.
you need to make sure you uninstall and delete everything from the previous installation.
I tried erasing (or renaming) the user settings directory. It is located in C:\Users<user-login>\AppData\Roaming\TeXmacs and it works.
https://savannah.gnu.org/bugs/?50205