Windows version crashes

This is my second time to suffer from TeXmacs crash…
I don’t know what causes the problem. It crashes when opened. I reinstall the software but the problem remains.
I am usint TeXmacs 2.1.1 on win10. I checked the system log:

wrong application name: texmacs.exe,version: 2.1.1.0,timestamp: 0x61b71579
wrong module name: libstdc++-6.dll,version: 0.0.0.0,timestamp: 0x00000000
exception code: 0x40000015

Is there anyone suffering from the instability of windows version too?
Any suggestion is warmly welcomed!

You could try to remove your TEXMACS_HOME_PATH. There are instructions on how to do this on other posts on this forum.

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It would also be useful to have some ideas when the first crash happened. Subsequent immediate crashes are a sign of corrupted initialisation files in $TEXMACS_HOME_PATH/system, you might want to remove that directory or all the $TEXMACS_HOME_PATH arborescence if the problem persist. Starting TeXmacs with some control key pressed (Alt, or Win or Crtl, I do not remember which) perform also a reinitialisation.

A step by step guileguide on How to reset GNU TeXmacs on Windows:
https://jingyan.baidu.com/article/75ab0bcb08286d97864db2db.html

I guess you know about Chinese.

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